The agreement

Booking & cancellation policy

These terms exist so that the studio stays calm and every person who books actually gets seen. Booking a session means agreeing to them.

Half the session is paid in advance

Every booking requires a deposit of 50% of the session price. Your time is not held until that deposit is received. No payment, no session.

A 20% gratuity is included

A 20% gratuity is added after the session fee and shown on your booking summary. The deposit covers half the session fee; the remaining balance and the gratuity are settled at the studio.

You confirm the day before

The day prior to your appointment you will be asked to confirm. Once you confirm, the time is locked in for you and closed to everyone else.

Cancel after confirming and you lose the spot

If you cancel after confirming, the appointment is released and your deposit is not returned.

No call, no show

Missing an appointment without notice forfeits both the appointment and the deposit. Rebooking requires payment in full up front.

30 minutes between every session

A half-hour of clear time follows every appointment so the room can be reset and nobody is rushed. Sessions cannot be booked into that window.

Lunch is protected

The studio closes daily from 12:00 to 1:30 PM. No sessions start or run through that block.

Weekends by special request

Saturday and Sunday appointments can be requested between 10:00 AM and 4:00 PM and carry a $40 weekend surcharge.

Accepted payments

Credit card, debit card, PayPal, and Venmo. Cash is not accepted for the advance deposit.

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